Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.teajarceylon.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Small data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
• Log Files: Track actions on the Site and gather data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.

How We Use Your Personal Information

We use the Order Information we collect to:

• Process any orders placed through the Site, including payment processing, shipping arrangements, and providing order confirmations.
• Communicate with you regarding your orders and any related matters.
• Prevent fraud or monitor for potential risks with your orders.

We also use the Device Information to help us:

• Screen for potential fraud or risk (in particular, your IP address).
• Improve and optimize our Site, generate analytics on how our customers browse the Site, and assess the success of marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to assist in the operation of the Site and provide our services. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
• We use Google Analytics to understand how our customers interact with the Site. You can read more about how Google uses your data here, and you can opt out of Google Analytics here.

Behavioral Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page here.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or delete your personal information. If you wish to exercise this right, please contact us using the contact information provided below.

Data Retention

We will retain your Order Information for as long as needed for business or legal purposes, including fulfilling any orders, unless you request deletion of this information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at marketing@teajarceylon.com or by mail at: